Friday November 3, 2006
KUCHING: The flight disruptions on Fly Asian Xpress’ (FAX) Mulu service were due to technical reasons, weather and poor visibility.
A total of 37 flights were delayed between Aug 1, when FAX commenced operations, and Oct 31, of which 17 were delayed by more than 15 minutes.
The longest delay was one hour.
“The primary reasons for the delays beyond 15 minutes were technical factors, weather and poor visibility caused by the haze, or a combination of these factors. The safety of passengers remains paramount to FAX,” the airline said in a statement.
In addition, there have been five flight cancellations, including three last month.
In the event of cancellations, especially on the Mulu sector, FAX said it would provide overnight accommodation at no extra cost for its passengers until the next available flight.